Shipping, transport and delivery

To facilitate the shipment, the information must be as accurate as possible, so a contact telephone number will be requested to solve any question and avoid possible errors in the address, absences...

- Peninsula and the Balearic Islands:

They are made by Seur in the following terms:

  • In general, for peninsular destinations, delivery is made in 24-48 working hours * (orders placed before 2:00 pm from Monday to Thursday)
  • Orders confirmed after 2:00 p.m. will be sent the next business day. No deliveries are made by Seur on weekends.
  • If you have made the purchase from the Balearic Islands you will receive it in 48 / 72h.
  • We do not ship to the Canary Islands, Ceuta and Melilla.

If your purchase exceeds € 30, the shipping is free. The amount of shipping costs for Spain is € 3.95 for purchases under € 30.

- International deliveries:

  • The delivery time can be 48 / 72h *
  • International shipments are made by FedEx with a cost of € 10, except the United States with a cost of € 15 and Australia, with a cost of € 30.
  • Shipments to Russia are made through postal mail with a cost of € 30 and a delivery time of 15/20 days.
  • We do not ship to France

List of countries to which we ship:

 

  • Germany
  • Austria
  • Belgium
  • Denmark
  • Greece
  • Ireland
  • Italy
  • Norway
  • Netherlands
  • Poland
  • UK
  • Sweden
  • Switzerland
  • Portugal
  • USA
  • Australia
  • Russia

  • Delivery time will be extended on public holidays.
  • Delivery time is extended holidays.

*In cases where the volume of orders involving the reduction of available stock or stocks to be communicated to the client a new delivery date will be the shortest possible . In the event that the product is discontinued or not possible to replenish stocks of the same , will communicate this to the client so that , by his own decision or select a new product with similar features and price , either cancel the order , in which case will proceed to refund any amounts delivered. If an unjustified breach of more than 20 days on the scheduled delivery date , the customer may request the revocation of the contract , the subsequent cancellation of the order and refund of the amounts paid . - There will be a default in delivery delay attributable to the customer by their own will or impossibility of its location and contact through the information provided by it.

Merchandise shipments daily from Monday to Friday, morning and afternoon , and always having finalized the address and time of delivery to the customer, who may establish a preference for a delivery date and time of their convenience. In this case, any responsibility for the delay in delivering the customer apply , never GARVALIN SHOES , SL

Upon delivery of the goods, the customer will receive the delivery note and a copy of the invoice . At the same time be sent to the email address provided by the customer's original invoice . If you do not receive the original invoice, the customer can request by email to the address tiendaonline@garvalin.com, indicating the holder of the bill, the corresponding order number and e- mail address where you want to receive it.