Returns and exchanges
I need to return my purchase, is it possible?
If you need to make a return, you can do so within 30 calendar days of receiving your order. You can send it by post mail or by the shipping company you want and when the package arrives to our store, we will do a refund the money in about 15 days.
The address to which you have to ship your return is:
Grupo Garvalin Calzados (Tienda Online) Partida Pla de Sant Josep, 150 03293 Elche (Alicante, Spain)*
*The shipment has to be delivered to our warehouse, if the selected transport agency does not deliver it to Grupo Garvalin, we are not responsible for additional costs and problems in returns
I need to make a change, how can I do it?
Of course! In our online store you can make returns for exchange.It's very easy!
IMPORTANT! Always attach a copy of your order invoice inside the shipping package so that we can identify it when it arrives at our warehouse.
- RETURNS and EXCHANGES
Please, if you have any questions, send an email to firstname.lastname@example.org and we will help you in everything you need